Elavon and Wyndham Hotels Enhance Franchisee Experience with Cloud Tech

Wyndham Hotels partners with Elavon's Cloud Payments Interface to bring cloud-based technology to over 6,000 franchisees.

Elavon and Wyndham Hotels Enhance Franchisee Experience with Cloud Tech

Cloud Revolution in Hotel Payments

In a strategic move to stay ahead in the hospitality industry, Elavon Inc. has announced the extension of its long-standing partnership with Wyndham Hotels & Resorts. The Atlanta-based merchant services provider will now extend its Cloud Payments Interface to over 6,000 Wyndham franchisees across the United States and Canada, modernizing their payment systems with cutting-edge cloud technology.

Seamless Check-Ins and Enhanced Security

According to Elavon, the scalable, cloud-based solution is designed to streamline operations by enabling mobile check-in and reducing overhead costs, thereby ensuring a seamless guest experience. The advanced system is not only user-friendly but also features top-notch security technologies including encryption and tokenization to safeguard in-person and online transactions.

Integrating Innovation with Tradition

Wyndham Hotels, the largest hotel franchisor globally with a presence in more than 95 countries, is making sure its properties are technologically advanced. By integrating Elavon’s Cloud Payments Interface, Wyndham is set on a path that combines its rich history with innovation. This technology will allow franchisees to effortlessly incorporate cloud-based third-party apps like reservation systems and loyalty programs, ensuring a competitive edge in guest services.

A Strategic Partnership for Unmatched Service

Wyndham’s Chief Commercial Officer, Scott Strickland, emphasizes the significance of this upgrade. As stated in a statement, “This is more than just a technological upgrade; it’s about enabling a seamless guest experience and reducing complexity.” This collaboration ensures a more efficient, touchless payment environment complying with PCI DSS standards. The effort is not just focused on convenience but also on upholding the highest security measures for the benefit of the guests.

A Vision for the Future

Elavon, a U.S. Bank subsidiary, continues to provide end-to-end payment solutions to over 1.3 million customers worldwide, reflecting its commitment to innovation and customer satisfaction. With this development, Wyndham Hotels aims to introduce a future where technology and hospitality go hand-in-hand, ensuring that their franchisees and guests enjoy unparalleled experiences.

This partnership echoes the shifting paradigms in the hospitality sector, where technological advancements are no longer just an advantage but a necessity. As the world continues to evolve, so do the expectations of guests, and Wyndham’s move exemplifies a forward-thinking approach that meets these demands head-on.