Santander México's Groundbreaking Leap to the Cloud with Gravity
Santander México becomes the pioneer systemic bank in the country to fully migrate its technology infrastructure to the cloud, enhancing its digital leadership.
In a bold move that places Santander México at the forefront of technology in the banking sector, the institution has completed a full migration of its technology infrastructure to Gravity, its global cloud platform. This historic shift marks Santander as the first systemic bank in Mexico to embrace such advanced digital integration, setting the stage for enhanced customer experiences and operational efficiencies.
A New Era in Banking Technology
On November 18, 2025, Santander México announced the completion of its cloud migration, a strategic step aimed at catching up with digital native enterprises. This transition facilitates the bank’s operation on an open platform, offering modern data management, scalability, and transaction monitoring capabilities. “This is a first in Mexico,” said Felipe García Asencio, Country Head of Banco Santander México, reflecting on the dedication of over 1,500 specialists from Mexico, Spain, and Chile involved in the project.
Enhancing Customer Experience
The migration promises Santander customers faster, simpler, and more secure banking services. By utilizing Gravity, the cloud-based system enables quicker data access and more frequent app updates, revolutionizing the way Santander México engages with its clientele. These enhancements are designed to improve the speed and value the bank provides, solidifying its digital leadership in the region.
Global Innovation and Reach
Santander’s implementation of Gravity in Mexico highlights the prowess of its global teams. As David Chaos, Global Head of Technology and Operations at Santander, pointed out, this development aligns with the bank’s vision of being the premier open financial services platform globally. Already operational in Spain, the US, Chile, and now Mexico, Gravity demonstrates Santander’s commitment to innovation and digital transformation.
Meeting Unprecedented Transactional Demands
Following the deployment of Gravity, Santander México is equipped to handle over 250 billion transactions annually, with peaks of 38,000 transactions per second—without interruption. The platform’s cutting-edge features earned Santander the title of the world’s most innovative bank by The Banker magazine, reinforcing the bank’s reputation for leadership in technological innovation.
With its transition to the cloud, Santander México embarks on a new era of banking excellence, poised to deliver exceptional service and maintain its competitive edge in the digital realm. According to Banco Santander, this move not only benefits Santander’s immediate capabilities but also underscores a significant shift in banking practices across the industry.
